CapTel

0800 227 835 (0800 CapTel)

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About us

CapTel NZ provides a captioned telephone service that allows you to listen and read captions of what the other person says.  CapTel is a phone or computer that connects to the Internet and displays the captions of your conversation.  The New Zealand captioned telephone operator transcribes the other person’s spoken words into text using voice-recognition technology so that you can read what they say as they say it.

Quality Assurance/Accreditation

Sprint Relay is the provider of CapTel NZ Services through a contract with the Ministry of Business, Innovation and Employment (MBIE).

How are we Deaf friendly?

A CapTel phone or WebCapTel using a computer and ordinary telephone makes calling businesses, services, family and friends, quick, easy and convenient for the Deaf and hearing impaired community in New Zealand.

 

Captions will appear on the telephone’s or your computer’s display screen automatically for all calls (incoming and outgoing) so you can check to see what is being said.
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Christchurch Polytechnic Institute of Technology (CPIT)

Christine Brennan

Disability Services Co-ordinator

brennanc@cpit.ac.nz

03 940 8364 thru NZ Relay 0800 4 877 877

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About us

CPIT provides quality tertiary education to thousands of students each year across a variety of different fields.

We pride ourselves on our hands-on, skill-based programmes that prepare students for the real world. CPIT has a range of support services which assist students to achieve their study goals.

CPIT's unique approach to applied education and strong partnerships with industry enhance career opportunities for graduates.

How are we Deaf friendly?

Over the years, a number of Deaf students have successfully studied and achieved their qualification at CPIT.

Students' needs are assessed on an individual basis in relation to course requirements and support (including NZSL interpreters) will be provided within the available resources at the time.

Deaf people who are interested in studying at CPIT should make sure they contact CPIT early to check out the availability of appropriate support.

Course Information - info@cpit.ac.nz
Information abour support, including NZSL support - contact Christine.
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Deaf Senior Citizens

Barbara Herrick

Chairperson

den_bar@xtra.co.nz More details
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  • Hugh Penman
  • txt: 021 102 8766
  • Fax: 03 331 7607

About us

We provide Club Day once every last Monday of the month for Seniors age from 60 years onwards.

We have internal activities as well as external outings.

How are we Deaf friendly?

We have membership for the Senior Citizens, Deaf members can attend with their hearing partners.
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Flynn Express Photo Restoration & Enhancing

R B Flynn

Photo Restorator

rbflynn@xtra.co.nz More details
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About us

Flynn Express Photo Restoration and Enhancement specializes in restoring and enhancing your precious family and landscape photos to their former glory with the same loving care with which they were originally taken.

 Royce Flynn is the owner and operator of Flynn Express. He is a born and bred kiwi, born in Invercargill, attending school in Christchurch. Royce now lives in Hamilton.

 Royce got his first camera when he was 11 years old, and so started his photography passion.  He worked as a building maintenance officer and in various other roles over the years,  but his passion for photography lived on in his spare time.

 Royce is an active member of the Railway's Hobby Group and worked as an amateur  photographer for the Railway for 49 years..  His favorite railway travel route is the Midland Line from Christchurch to Greymouth and Otira.

Royce supports to The Wahine.

How are we Deaf friendly?

I am Deaf and communicate in NZSL
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LifeLinks

Ray Williamson

williamsonr@lifelinks.co.nz

03 3659593 ext 123 or 0274399680

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About us

LifeLinks are contracted to provide needs assessment and service coordination for people with an intellectual, physical and/or sensory disability; plus, needs assessment and service coordination to people with mental health and/or addiction issues if referred by a specialist mental health service.
 
The process of assessment is client-focused, non-clinical, utilising a strength-based, social/community model.
 
Self referral is acceptable under disability or via any support agency or medical professional.

Professional Association
Membership References

Members of : NZIM, CECC (Canterbury Employers Chamber of Commerce), Institute of Directors, EEO Trust, Nasca (Needs Assessment Service Coordination Association)

How are we Deaf friendly?

LifeLinks utilises interpreters and communicators on an as needed basis from Deaf Aotearoa.
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Magnet

Bridget Fogarty

National Youth Services Team Leader

bridget.fogarty@deaf.org.nz

0800 DEAF CALL (332 322)

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About us

Magnet is an initiative of Deaf Aotearoa for Deaf and hard of hearing youth in New Zealand.



Our purpose is to grow, inspire and develop positive Deaf identify and Leadership. We work closely with other youth and Deaf-related organisations to make mainstream youth programmes more accessible to those with a hearing impairement.

Quality Assurance/Accreditation

Ursula Thyne was on the Vodafone World of Difference Programme in 2013. She received a Local Heros Award in 2014. Magnet is a semi-finalist for Community of the Year for the New Zealander of the Year awards 2014.

How are we Deaf friendly?

Our staff can use both New Zealand Sign Language (NZSL) and/or spoken English.

We acknowledge the Treaty of Waitangi in the work we provide.

We provide a Transition Programme for students in their last year of school.

All staff and volunteers working under Magnet will have completed the Youth Work Qualification or are currently undergoing training.

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New Zealand Relay

Helpdesk@NZRelay.co.nz

0800 4 715 715

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About us

NZ Relay provides telecommunications services for Deaf and Hearing Impaired people who want to communicate with their hearing family members, friends, business customers and vice versa.

Quality Assurance/Accreditation

Sprint Relay is the provider of NZ Relay Services through a contract with the Ministry of Business, Innovation and Employment (MBIE).

How are we Deaf friendly?

New Zealand Relay offers a variety of different relay calling options to suit Deaf people’s choice of communication.

These choices are:

  • TTY to Voice
  • Internet Relay
  • Video Relay Service
  • Voice to TTY
  • Mobile Text Relay

We offer a service that is:

Accurate and Transparent

The relay Assistant voices everything you type and types everything you say.

Private and Confidential

All New Zealand Relay calls are strictly private. When you hang up, the entire conversation is automatically erased at the Relay Call Centre.

Affordable

There is no surcharge for relay assistance. Local and national landline calls are free of charge.

Note: You will still need to pay for your telephone line rental and Internet connection charges.

NZ Relay Help Desk

0800 4 713 713 TTY

0800 4 715 715 Voice

0800 4 329 697 Fax

 

Email: Helpdesk@NZRelay.co.nz

Website: www.nzrelay.co.nz

 

NZ Relay Help Desk services are available 24 hours a day, 365 days a year.

 

You can contact NZ Relay Help Desk to

  • Learn how to make a relay call

  • Get assistance or more information about a NZ Relay service

  • Request brochures , outreach materials or presentations

  • Enquire about renting a TTY

  • Get answers to your questions

  • Make a suggestion or comment

  • Make a complaint

     

When calling about a specific incident, please provide the Relay Assistant’s name, date and time of the call.

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New Zealand Sign Language Teachers Association - Southern Branch

Dennis Tod

dgtod@clear.net.nz More details
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About us

  • Provides support for NZSL tutors
  • Providing trainings & workshops
  • Materials and resources

Professional Association
Membership References

Membership under New Zealand Sign Language Teachers Association

Quality Assurance/Accreditation

All NZSL tutors are qualified with Deaf Studies at Victoria Unversity of Wellington

How are we Deaf friendly?

All NZSL tutors are Deaf and provides NZSL teachings to the connected communities of the Deaf.
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NZCare Group Ltd

Karen Rickerby

Area Manager, Christchurch South

Karen.rickerby@nzcaregroup.co.nz

03-379-1602

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About us

NZCare works mainly with people with intellectual disability, some of whom also have physical and sensory impairments. We are also contracted by MSD to provide a service for young people and we have a service for people with neurological diseases, mainly Huntingtons. We offer residential homes and vocational services.

We are part of a nationwide organisation, Healthcare NZ.

Professional Association
Membership References

We employ 3 Health Advisors in Christchurch who are all registered nurses.

Quality Assurance/Accreditation

We are audited regularly for our MOH contract. We are approved under Section 396 to work with children and young people. We have a national quality team and a clinical governance team that oversee all quality aspects of our practice.

How are we Deaf friendly?

We support a number of people in our services who are Deaf.  We have been involved in NZSL training for staff to provide them with the tools to communicate well with the people they are supporting.  We also work with Deaf Aotearoa to ensure people are linking in to the Deaf community if they wish to.
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Royal New Zealand Foundation of Blind - Deafblind Services

Lloyd Ellison

Deafblind Co-ordinator

lellison@rnzfb.org.nz More details
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About us

Deafblind services offer:-
  • Advocacy
  • co-ordination of services and delivery
  • develop social networks
  • counselling
  • hearing assistive technology
  • awareness training to organisations and government agencies
  • specialist needs assessment
  • organisational networking

Professional Association
Membership References

Royal Foundation of the Blind

Quality Assurance/Accreditation

Deafblind Service Co-ordinators are accredited in Hearing Assistive Technology (HAT) and are constantly improving our development using Maintenance of competency (MOC) standards.

How are we Deaf friendly?

Deafblind services support those who are also culturally Deaf and are developing our relationship with Deaf Aotearoa into one of a strong and professional kindred organisation.
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